Canceling your Application Prior to Move In/Deposit Refund Policy (FAMILIES)

All cancellations must be received in writing, preferably by e-mail at polyhousing@asu.edu. In addition, you may fax, mail or bring in a written cancellation request. Please see our Contact Us page for these options. Date of cancellation is based on date the written notice is received. The application fee is non-refundable. Refunds of the security deposit prior to move in will be processed as follows:

Canceling your License Agreement After You Have Moved In
(Early Termination)

All current residents must complete a License Agreement Cancellation Request (available in our office) and submit all required documentation. Please read the excerpt below from the License Agreement, which summarizes the early move-out policy:

License Agreement “Addendum,” Part 6:  MOVE-OUT
You are obligated to pay rent until the Ending Date unless you qualify to terminate this License or cancel this License as discussed later in this paragraph. 
A.   You are required to give us at least forty-five (45) days written notice if you choose to move out of the premises. If you choose to move out prior to the Ending Date, there will be some charges associated with breaking your license that will be determined by how much notice is given and your reason for moving out. When you choose the length of the License Term, please be aware of the potential costs associated with the breaking of your license. The license breaking charges will be determined on a case-by-case basis, but the charges will be calculated roughly in acc ordance with the following guidelines: 
1.   You may only cancel this License after the Starting Date if you meet the acceptable reasons for an early move-out and receive an approved written release from the license agreement. Charges are calculated based on the daily room rate of the number of days spent at Williams Campus Housing prior to move-out notification. In addition, rent will be charged at a daily rate for 45 days from the date of written notification (as required by your license agreement); any refunds due will be processed. If you fail to meet the approved and acceptable reasons for an early moveout you are responsible to pay rent until the Ending Date and all amounts due will be immediately accelerated. 
B.   Acceptable reasons for an early move-out, for the  purposes of this paragraph are: graduation, pregnancy/  birth of a child, marriage (occurring after the license start  date), withdrawal/transfer from your academic institution,  extreme financial hardship, extenuating medical  circumstances, academic internship or student exchange  program (supporting documentation must be  provided). Approval of release based upon our sole discretion. 

License Agreement “Addendum,” Part 7:  LICENSE TERMINATION
Unless otherwise allowed in this paragraph, you may not terminate this License for involuntary school withdrawal or
transfer, divorce, loss of roommate, purchase of home, or any other reason other than death, unless agreed to in writing by us (see Paragraph 6 above or Paragraph 32 below for cancellation procedures).
A.   If you are a member of the Armed Forces on active duty and receive change-of-station orders to permanently leave the local area; are relieved from active military duty; or are a national guard or reservist called to active duty, then you may terminate this License by giving written notice to us. Your notice shall terminate the License thirty (30) days after we receive the notice. In addition, you must provide a copy of the official orders, which allow License termination.
B.   If you move to another ASU managed, owned or partner property AND can demonstrate that the majority of your courses are on the campus to which you are transferring, you may terminate this License by giving written notice to us. Your notice shall terminate the License one day prior to the start of your new License on the ASU managed, owned or partner property.